Set the best team with up-to-date information on your staff’s skills, job experience, education and certifications Plan ahead and improve productivity based on knowledge about what every hour in the company is spent on
Employees will at any given time see where their colleagues are, when they will be available and how they can be reached. Provide a better experience to calling customers by knowing who is calling and which employee the calling customer last spoke to
“We now successfully handle 30% more calls than we did before we started using Totalview”
Diana Gilstón, Head of Customer Service at Faroe Islands Tax Authorities.
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We would love to hear from you if you any questions or are interested in getting to know more about Totalview. You can use the form on the right, write us an email, at firstname.lastname@example.org or give us a call at +298 34 40 80.