We are pleased to announce Totalview 2018 SP1, the latest edition of our business management suite. It is packed with many exciting new features: Monitor Live Statistics On The Totalview Wallboard Synchronize Totalview contacts into phonebook HR Recruitment improvements More powerful AD Integration Extended call center details in Desktop Client Data Dump: Keep your data [...]
Maybe you already noticed? Totalview has introduced an entirely new way to change your state. Now you can change state right from the Home Screen. Simple press lightly on the Totalview app icon on the Home Screen and there you go – all the important states right at your fingertips. Totalview’s app for iPhone takes [...]
Workforce Management and Unified Communications come together to deliver increased productivity Totalview and 3CX, developer of software-based PBX 3CX Phone System for Windows, announce the formation of their strategic cooperation to provide more integrated products for the benefit of their customer bases. Totalview and 3CX and have been in cooperation, with 3CX being one of [...]
With 3CX v12.5 the Totalview Switchboard just got even better. Let us take a look at the new features. – Now you can answer calls directly within the Totalview Switchboard – hands free of physical phones. This new feature makes it faster and easier for the receptionist to answer incoming calls and reduces customer wait time. [...]
This release is all about time management. The last few months we have been hard at work developing a better user experience in Totalview Time. Let us take a look at some of the key aspects of the new release. Register projects and specify work on devices you use every day Now it is easier and [...]
Now your availabiliy state in Totalview can become more visible and apparent to your co-workers. With a USB connected light indicator you now can light up the color of your availability state in Totalview. The light indicator turns red when you are on a call and switches back to your the color of your availability state when you end [...]
It has been a busy several months for the Totalview’s Mobile team and we’re excited to give an update on what is new in our iPhone app. The new iPhone app experience is part of a larger mobile roll-out that has taken place over the past few months which also includes the launch of a new Android [...]